by Sarah Bown | Jun 19, 2023
energypeople conducted an independent audit of the quality of supply indicators (QSIs) – using the international measures of SAIFI, SAIFI, together worst performing feeders. Performance outcome reports are submitted by companies to the regulatory authority and...
by Sarah Bown | Jun 18, 2023
Our work involved conducting an audit using the regulatory authority’s methodological framework, covering performance indicators for meter reading, billing, complaint handling and new connections to the network. We provided an independent audit ‘opinion’ and developed...
by Sarah Bown | Dec 20, 2022
The Island of Sark is a self-governing jurisdiction, responsible for the construction, operation and maintenance of its own utilities. Prepared on behalf of the Electricity Price Commissioner, this study reviewed and evaluated the opportunities to update, rehabilitate...
by Sarah Bown | Dec 20, 2022
Critical to the safe and efficient design, construction, operation and maintenance of the network is the presence of an authoritative, simply expressed and comprehensive policy framework. In pursuit of this, we were commissioned to review, edit and where necessary...
by Sarah Bown | Dec 20, 2022
The German funding agency Gesellschaft für Internationale Zusammenarbeit (GIZ) funded the development of a road map for training and capacity development which will enable the companies to prepare for their future roles – in terms of distributed renewable generation,...
