by Sarah Bown | Dec 20, 2022
The German funding agency Gesellschaft für Internationale Zusammenarbeit (GIZ) funded the development of a road map for training and capacity development which will enable the companies to prepare for their future roles – in terms of distributed renewable generation,...
by Sarah Bown | Jul 20, 2021
In 2021 we completed a project for the Authority for Public Services Regulation, Oman (APSR) to assist the Authority in evaluating the performance of the licensed distribution companies in Oman. The technical review covered a number of areas including: cost...
by Sarah Bown | Jul 19, 2021
On behalf of the Electricity & Co-generation Regulatory Authority (ECRA) energypeople conducted a review and evaluation of water metering and billing systems. Central to the assignment was an onsite audit of water metering and billing systems operating in 10...
by Sarah Bown | Mar 25, 2019
One of the Distribution and supply companies was subject to an ‘Appropriate Person’ Audit of their system protection arrangements, which revealed a number of areas requiring improvement. energypeople are supporting the company through drafting a protection policy...
by Sarah Bown | Mar 14, 2019
Distribution and supply companies are required to report their customer service performance in four main areas of service provision – measures of meter reading performance, billing, complaint handling and connecting new customers (or augmenting existing) to the...